Attorney General Jack Conway and his Office of Consumer Protection today announced that a roofing contractor accused of failing to perform repair services for Kentucky residents, despite being paid to do so, has pleaded guilty to two counts of theft by deception over $500.  James Twaddle, 41, entered the plea in Grayson Circuit Court.  His three-year prison sentence was suspended for five years after Twaddle repaid approximately $12,500 in restitution to the victims.


Twaddle was previously indicted on more than two dozen counts of theft by deception in Bullitt, Grayson, LaRue, Jefferson, and Scott counties.  Earlier this year, Twaddle pleaded guilty to theft by deception charges in Bullitt, LaRue, and Scott counties and was ordered to pay restitution to the victims in those cases.  The remaining cases in Jefferson County are still pending.


Twaddle was the president of Restore-IT USA, a roofing company located in Columbus, Ohio.  Twaddle operated his business in Kentucky from an office located on Forest Green Blvd., in Louisville.  From April 2012 until Aug. 2012, Restore-IT USA employees would visit neighborhoods and sign storm victims up for roof repairs, collecting payments prior to any work being completed.  Twaddle allegedly deposited the money into a company bank account and transferred the funds to his personal account; however, the roof repairs were never performed.  Twaddle has also been indicted in Ohio on 42 counts of theft and insurance fraud related to the same scheme in the Columbus area.


Attorney General Conway encourages consumers needing storm repair work or cleanup services to follow these important tips:


·         Never pay in advance for labor.  Scam artists often take advance payments from consumers and never return to complete the work.  If an advance is needed to purchase materials, offer to purchase the materials yourself.

·         Use local, reputable contractors for repairs, if possible.  If local contractors bring in out-of-town workers, ask who will be responsible for their work if it is not satisfactory.

·         Ask if the contractor is licensed, bonded (if required by the city or county), and insured.

·         Check unknown companies out with the Better Business Bureau or call the Attorney General's Office of Consumer Protection to see if information is available about the company.

·         Demand a written contract.  If possible, get estimates from several contractors.

·         Be suspicious of unfamiliar, out-of-state vehicles and those who offer repair work at unreasonably low prices.  Contact local law enforcement about your suspicions.


For additional information or to file a consumer protection complaint, call the Consumer Protection Hotline at 1-888-432-9257 or visit www.ag.ky.gov.


You can follow Attorney General Conway on Twitter @kyoag, visit the Attorney General’s Facebook page or view videos on our YouTube channel.



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