Friday, 04 04, 2014
Deputy Communications Director
Attorney General Jack
Conway and his Office of Consumer Protection today announced that a roofing
contractor accused of failing to perform repair services for Kentucky
residents, despite being paid to do so, has pleaded guilty to one count of
theft by deception under $10,000, a class D felony. James Twaddle, 41, entered the plea in Scott
Circuit Court. His two-year prison
sentence was suspended for five years on the condition he pay full restitution
in the amount of $3,700 to the victim.
Twaddle was previously
indicted on 26 counts of theft by deception in Jefferson, Larue, Bullitt, and
Grayson counties. On March 18, Twaddle
pleaded guilty to one count of theft by deception under $10,000 in Bullitt
Circuit Court. Many of the remaining
cases are still pending and involve victims who were solicited following storm
Twaddle was the
president of Restore-IT USA, a roofing company located in Columbus, Ohio. Twaddle operated his business in Kentucky
from an office located on Forest Green Blvd., in Louisville. From May 2012 until Aug. 2012, Restore-IT USA
employees would visit neighborhoods and sign residents up for roof repairs,
collecting payments prior to any work being completed. Twaddle allegedly deposited the money into a
company bank account and transferred the funds to his personal account;
however, the roof repairs were never performed.
Twaddle has also been indicted in Ohio on 42 counts of theft and
insurance fraud related to the same scheme in the Columbus area.
Attorney General Conway
encourages consumers needing storm repair work or cleanup services to follow these
Never pay in advance for labor. Scam artists often take advance payments from
consumers and never return to complete the work. If an advance is needed to purchase
materials, offer to purchase the materials yourself.
Use local, reputable contractors for
repairs, if possible. If local
contractors bring in out-of-town workers, ask who will be responsible for their
work if it is not satisfactory.
Ask if the contractor is licensed, bonded
(if required by the city or county), and insured.
Check unknown companies out with the
Better Business Bureau or call the Attorney General's Office of Consumer
Protection to see if information is available about the company.
Demand a written contract. If possible, get estimates from several
Be suspicious of unfamiliar, out-of-state
vehicles and those who offer repair work at unreasonably low prices. Contact local law enforcement about your
information or to file a consumer protection complaint, call the Consumer Protection
Hotline at 1-888-432-9257 or visit www.ag.ky.gov.
can follow Attorney General Conway on Twitter @kyoag, visit the Attorney
General’s Facebook page
or view videos on our YouTube channel.