Wednesday, 03 19, 2014
Deputy Communications Director
General Jack Conway and his Office of Consumer Protection today announced that a
roofing contractor accused of failing to perform repair services for Kentucky residents, despite being paid to do so,
has pleaded guilty to one count of theft by deception under $10,000, a class D
felony. James Twaddle, 41, entered the plea on March 18 in Bullitt Circuit
Court. His two-year prison sentence is suspended for five years on the
condition that he repays $7,389.96 to the victims. He must pay the restitution
in full by June 30, 2014 or he will be taken into custody.
was previously indicted on 26 counts of theft by deception in Jefferson, Larue,
Scott, and Grayson counties. Many of these cases are still pending and involve
victims who were solicited following storm events.
was the president of Restore-IT USA, a roofing company located in Columbus,
Ohio. Twaddle operated his business in Kentucky from an office located on
Forest Green Blvd in Louisville. From May
2012 until Aug. 2012, Restore-IT USA employees would visit neighborhoods and sign
residents up for roof repairs, collecting payments prior to any work being
completed. Twaddle allegedly deposited
the money into a company bank account and transferred the funds to his personal
account; however, the roof repairs were never performed. Twaddle has also been indicted in Ohio on 42
counts of theft and insurance fraud related to the same scheme in the Columbus area.
who need work done quickly to repair storm-damaged homes and property are at
risk of falling victim to unscrupulous fly-by-night contractors, also known as
‘storm chasers,’” General Conway said. "Common
scams include fraud, shoddy construction, charity scams, impersonating
officials and loan scams, and I urge consumers to report any incidents of
possible fraud or shoddy construction work and repair using my Office of Consumer
Protection Hotline at 1-888-432-9257.”
Conway also encourages consumers needing storm repair work or cleanup services
to follow these important tips:
Never pay in advance for labor. Scam artists often take advance
payments from consumers and never return to complete the work. If an advance is
needed to purchase materials, offer to purchase the materials yourself.
Use local, reputable contractors for repairs, if possible. If
local contractors bring in out-of-town workers, ask who will be responsible for
their work if it is not satisfactory.
Ask if the contractor is licensed, bonded (if required by the city
or county), and insured.
Check unknown companies out with the Better Business Bureau or
call the Attorney General's Office of Consumer Protection to see if information
is available about the company.
Demand a written contract. If possible, get estimates from several
Be suspicious of unfamiliar, out-of-state vehicles and those who
offer repair work at unreasonably low prices. Contact local law enforcement
about your suspicions.
For additional information or to file a consumer protection
complaint online, visit www.ag.ky.gov.
The Office of Consumer Protection
enforces the Kentucky Consumer Protection Act to safeguard the state’s
consumers and combat unethical business practices. The office also counsels
consumers regarding inquiries and complaints, issues consumer alerts, and
conducts consumer education presentations across the state.
can follow Attorney General Conway on Twitter @kyoag, visit the Attorney
General’s Facebook page
or view videos on our YouTube channel.