Wednesday, 05 07, 2014
Joe Hall 502-564-4886
media management center to create 300 new jobs
FRANKFORT, Ky. (May 7, 2014) – Governor Steve
Beshear today announced Firstsource Group USA will open a new call center in
Louisville. The project, which will provide management solutions to
telecommunications and media companies, will result in more than 300 full-time
jobs and a $1.2 million investment.
a global leader in the industry of customer experience, and we’re happy to see
this type of growth and investment in the Commonwealth,” said Gov. Beshear.
“Hundreds of jobs mean hundreds of incomes for Kentucky families. This is outstanding
news for Louisville, and the region will reap the benefits for years to come.”
Firstsource will operate inside a
44,000-square-foot facility on Commerce Crossing Drive in southern Jefferson
County. The center will enhance and strengthen the company’s nationwide
customer management services. Hiring will begin in the next few months.
“The opening of the new center strengthens our
foothold in the state,” said Rajesh Subramaniam, managing director and CEO of
Firstsource. “With operations in Louisville for more than seven years, we have
a strong presence in the market and feel confident that we will attract
top-notch talent to service our telecom and media clients.”
The company has two existing operations in
Louisville. The current centers, on Commerce Crossing and Lyndon Farm Court,
work with health care companies in payment collecting and data processing, and
employ more than 200 people.
Firstsource has a significant presence in North America with more
than a dozen sites and 3,500 employees. The company caters to clients in the
health care, telecom and media, banking, financial and insurance industries by
offering services in the customer management, collections, data and transaction
is exciting to hear that Firstsource Group USA is opening a new call center
here in Louisville, bringing with it more than 300 jobs and a $1.2 million
investment,” said Sen. Dan Seum, of Fairdale. “This announcement shows the
value of our community and our people. I’m excited to welcome Firstsource to
pleased to see Firstsource Group USA make this decision, which will help
families in Metro Louisville and throughout the region,” said Rep. Jim Wayne,
of Louisville. “I’m glad our state and local economic development
officials could work with the company to help make this possible.”
an honor to welcome Firstsource Group USA to Louisville,” said Louisville Mayor
Greg Fischer. “These 300 new jobs will add to our growing economy and help
create an even more vibrant city.”
encourage the investment and job creation in Jefferson County, the Kentucky
Economic Development Finance Authority preliminarily approved the company for
tax incentives up to $1.2 million through the Kentucky Business Investment
program. The performance-based incentive allows a company to keep a portion of
its investment over the term of the agreement through corporate income tax
credits and wage assessments by meeting job and investment targets.
more information on Firstsource, visit www.firstsource.com
Information on Kentucky’s economic
development efforts and programs is available at www.ThinkKentucky.com. Fans of the Cabinet for Economic Development can
also join the discussion on Facebook
or follow on Twitter. Watch
the Cabinet’s “This is My Kentucky” video on YouTube.
A detailed community profile
for Louisville (Jefferson County) can be viewed here.