Rate Intervention

Working to ensure reasonable rates for consumers in their health insurance and public services

The Office of Rate Intervention serves as a watchdog for consumers in matters relating to health insurance, natural gas, water, sewer, electric and telephone rates. Under Kentucky law, the office is responsible for representing the interests of Kentucky consumers before governmental rate making agencies, concentrating on utility cases (electric, water, telecommunications, and natural gas) before the Public Service Commission - KRS 367.150 (8) - and health insurance rate cases filed with the Department of Insurance - KRS 304.17A-095.

Since its creation in 1996, the Office has helped to make the rate application process open and understandable to the consumers of the Commonwealth. Health insurers are now required to publicly disclose reasons justifying rate increases and cannot operate under a blanket of secrecy.