Consumer Alert: Kentuckians Should Report Excessive Gas Prices to the Attorney General’s Office

FRANKFORT, Ky. (May 12, 2021) – Attorney General Daniel Cameron today issued a consumer alert for Kentuckians affected by excessive and unreasonable gas prices.  Kentuckians who believe they have encountered unfair businesses practices when purchasing gasoline should report it to the Attorney General’s Office of Consumer Protection by visiting ag.ky.gov/consumercomplaint

Last week, a cyber attack on the Colonial Pipeline created a disruption in the delivery of refined oil products to many Southeastern states.  The pipeline does not run through Kentucky, and the Colonial resumed operations this evening.

The Attorney General urges Kentuckians to not engage in unnecessary buying of gasoline and, instead, only purchase gasoline when needed.  Current reports suggest that Kentucky continues to have an adequate supply of gasoline.

While some fluctuations in fuel prices may be necessary to address changing supply and demand, the Attorney General’s Office of Consumer Protection advises consumers to report prices that appear to be unreasonable or unfair. 

“We understand that many Kentuckians are concerned about rising prices at the pump, and we are vigilant against bad actors who want to take advantage of current circumstances by charging unwarranted prices for gasoline,” said Attorney General Cameron. 

Consumers are encouraged to report as many details as possible about their experience, including the name and address of the seller/retailer and the current price of the item.  Consumers should also keep receipts and other documentation from the transaction to show proof of purchase and pricing.

To report unfair businesses practices, complete a consumer complaint by visiting ag.ky.gov/consumercomplaint

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