Governmental Services CenterStart Date:December 13, 20128:30 AM
End Date:December 13, 201212:00 PM
Course locator: 210289
At the end of this session, participants will be able to:
? Define the meaning of communication
? Outline the process behind communicating with the intent to be understood
? Recognize the importance that non-verbal cues bring to a conversation
? Minimize barriers to communicating effectively
? Evaluate their personal communication style and interpret the similarities and differences of other
styles in order to flex when necessary to facilitate understandingLocation:GSC Room 539