Security Policy

We keep you secure while browsing Kentucky state websites.

Kentucky.gov uses the Secure Sockets Layer (SSL) protocol to safeguard your sensitive personal information, including your credit card number, during online transactions.  SSL protocol is the industry's accepted form of encryption and it provides the highest level of protection possible for Internet communications. Using this widely accepted form of encryption, your transaction is secured from your personal computer to the Kentucky.gov computer processing your request.

The Kentucky.gov processing computers are located behind a secure firewall. For added security, unless you have specified differently, your credit card information is not retained and only authorized individuals have access to your credit card number for card processing purposes.

Additionally, Kentucky.gov processing computers and the various online services are scanned regularly by internal security groups as well as a third party security assessor.

SSL is highly regarded to be a very safe encryption method, but we fully understand if you are not comfortable entering your credit card information online. In that event, please telephone the agency using the toll-free number and speak directly to an agency representative.

If you have trouble purchasing securely at our website, then you may be behind a firewall or using a proxy server that doesn't allow for secure transactions. If that is the case, then you may phone or fax your order.

Security Tips

  • Never put your credit card number or other sensitive personal information in unencrypted e-mail, or instant messaging services.
  • Before you enter your sensitive information into any website make sure the browser connection is secure by verifying that the URL contains https://.  Additionally, some browsers may also signify a secure connection with a lock symbol typically located in the bottom right corner of the browser window.
  • Make sure you are not using an old web browser.
  • Keep your web browser up to date by installing security patches or upgrading to a new version when they are made available.

Additional Privacy and Security Information

Please refer to the Privacy and Security Notice to learn additional information.